Refund & Cancellation Policy
The Hotel del Rio, Cabanas on the beach, is an exclusive property where every guest reservation is both important and special to us. If your travel plans change and you must cancel your reservation, please call or email us thirty (30) days prior to your arrival date to cancel your reservation. Online bookings are charged in full upon reservation. Cancellation within thirty (30) days have a non refundable charge of 1 night stay or a maximum charge USD$100.00 booking fee.
In the unlikely event that you must cancel with less than thirty (30) days notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. If we can rebook your room(s), a partial refund may be made.
Rates/policies are subject to change and vary during high seasonal periods and special requests. 45 day cancellation notice is required on whole house bookings and for holidays and special events.
2:00 PM – 7:00 PM.
If arriving outside of check-in times, please call or email to make arrangements.
- All guests must be registered.
- Absolutely No Smoking inside; however designated outdoor smoking areas are everywhere.
- No Pets. Please call for help in making arrangements to board your pet.
- Families and children are welcome.